Customer Success Specialist

We're seeking a friendly, organized, and customer-focused Specialist to help maintain strong relationships with our clients. In this role, you'll serve as a key point of contact, ensuring customers receive timely support, excellent communication, and a positive experience with our company.

Your duties includes:

- Follow up with customers after service visits and projects

- Respond to phone and email inquiries

- Schedule service appointments and preventive maintenance

- Coordinate with technicians and project managers

- Maintain customer records in our CRM

- Deliver outstanding customer support and communication