Data Entry and Customer Service Specialist

We are seeking a dynamic and detail-oriented Data Entry and Customer Service Specialist to join our team. This role is vital in maintaining accurate data records while providing exceptional support to our customers. You will be responsible for entering, updating, and managing data across various platforms, ensuring seamless operations and excellent client interactions. If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy helping others, this opportunity is perfect for you! This position is paid and offers a chance to develop valuable skills in data management and customer service.

Duties

• Accurately input data into databases, ERP (Enterprise Resource Planning) systems, and other software tools using high-speed typing and computer skills

• Manage data collection processes by organizing, filing, and maintaining electronic and physical records

• Assist customers via phone or email by answering inquiries, resolving issues, and providing information with professionalism and enthusiasm

• Perform order entry tasks efficiently while verifying details against existing records to prevent errors

• Use pivot tables and Microsoft Excel to analyze data trends, generate reports, and support decision-making processes

• Conduct transcription of audio or written materials to ensure clear documentation

• Support administrative functions such as filing documents, organizing records, and performing basic math calculations for invoicing or inventory purposes

Skills

• Proficiency with databases, ERP systems, and Microsoft Office Suite including Excel for data analysis and reporting

• Strong typing skills with high accuracy to ensure quick and precise data entry

• Excellent organizational skills to manage multiple tasks simultaneously while maintaining attention to detail