Information Technology Technical Support Specialist (IT Technical Support Specialist)
RTBHOUSE COMPANY
Full-TimeRemote
📍 Sand Point, AK, 99661
💰 $22 - $43/h
🏢 Technology
🎓 Vocational / Trade School Certificate
⏰ Posted recently
This Role Is No Longer Open
Job Description
As a Remote Technical Support Specialist, you will assist customers with technical issues related to products or services.
Key Responsibilities
Troubleshoot and resolve technical problems via phone, email, or chat.
Provide clear instructions and support to customers.
Document issues and solutions for future reference.
Qualifications
High school diploma or equivalent; experience in technical support preferred.
Strong understanding of technology and troubleshooting techniques.
Skills
Excellent problem-solving skills.
Strong communication and customer service skills.
Ability to explain technical concepts to non-technical users.
Skills & Technologies
Network AdministrationTroubleshootingSoftware InstallationCloud ComputingData Backup and RecoveryCommunication Skills
Languages
English
Benefits & Compensation
Health savings accountEmployee discountMonthly BonusQuarterly BonusDouble Time PayLife insuranceRetirement planBonus OpportunitiesHourly PayRelocation assistanceCommission payWeekly payProfit sharingQuarterly bonusYearly payMonthly bonus
RTBHOUSE COMPANY
INDUSTRY
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COMPANY SIZE
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HEADQUARTERS
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Application Summary
Postedrecently
Deadline2026-09-03
Experience1 Year
Job LevelMid Level
Openings1
This Role Is No Longer Open