Remote Customer Service Representative

Join Ask Tax International, Inc., a leader in HR solutions, as a Remote Customer Service Representative delivering top‑notch support to our global clientele. You’ll work from anywhere, collaborating with a dynamic team to resolve inquiries, guide users through tax‑related HR processes, and ensure a seamless experience.

Job Responsibilities
- Respond promptly to customer emails, chat, and phone calls with professionalism and empathy.
- Troubleshoot and resolve issues related to payroll, benefits, and tax documentation.
- Document interactions accurately in our CRM system.
- Identify recurring problems and suggest process improvements.
- Participate in regular training sessions to stay current on HR regulations.

Requirements
- High school diploma or equivalent; college coursework in business or HR a plus.
- 1‑2 years of customer service experience, preferably in HR or finance.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Comfortable with Microsoft Office, Google Workspace, and CRM tools.