Customer Service/Sales Representative Jobs

Updated October 9, 2026 · 1 verified employer

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How much do Customer Service/Sales Representative jobs pay?

The median pay for Customer Service/Sales Representative roles is $79,040 with a typical range of $79,040 to $79,040. Entry-level positions earn a median of $79,040. The average salary is $79,040, which is 89.6% below the national average of $760,351.

Is Customer Service/Sales Representative hiring growing?

Month-over-month hiring figures for Customer Service/Sales Representative jobs will appear once there is a full month of posting history.

110
Apr 26
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100% on-site · 100% full-time

Remote

0%

On-site

100%

Full-time

100%

Part-time

0%

A day in the life of a Customer Service/Sales Representative

  • Answer inbound and outbound customer calls, documenting each interaction in the CRM system.
  • Process orders, verify payment details, and ensure accurate fulfillment.
  • Identify upsell opportunities and present relevant products or services to customers.
  • Resolve complaints by troubleshooting issues and coordinating with support teams.
  • Maintain daily logs of customer interactions and update account records.

Skills you need for Customer Service/Sales Representative jobs

  • Communication Skills
  • Customer Service
  • Data Entry

Customer Service/Sales Representative jobs: frequently asked questions

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What does a Customer Service/Sales Representative do?

A Customer Service/Sales Representative interacts directly with customers to address questions, resolve issues, and guide purchasing decisions. They document interactions, manage account information, and aim to increase revenue through cross‑selling and upselling. The role blends problem‑solving with sales techniques to enhance client satisfaction and company performance.

What qualifications or tools are needed for a Customer Service/Sales Representative job?

Employers look for strong communication skills, a proven ability in customer service, and accurate data entry. Familiarity with CRM platforms and basic sales methodologies is often required. While a formal degree is not mandatory, proficiency with office software and a customer‑focused mindset are essential.

Is a Customer Service/Sales Representative a good career?

The position offers a stable full‑time schedule with on‑site work, providing consistent employment opportunities. Median earnings of $79,040 place the role in a solid pay band, though it is below the national average for comparable positions. Growth potential exists through skill development and advancement into senior sales or management roles.

How does a Customer Service/Sales Representative differ from a Customer Service Representative?

A Customer Service/Sales Representative combines standard support duties with active selling, targeting revenue generation alongside issue resolution. In contrast, a Customer Service Representative focuses primarily on assistance and problem‑solving without a sales quota. The blended role therefore requires additional sales techniques and performance metrics.

Can you get a Customer Service/Sales Representative job with no experience?

Entry‑level openings list a median salary of $79,040, indicating opportunities for newcomers. Employers typically prioritize communication ability and a willingness to learn over prior experience. Training on company products and sales processes is often provided on the job.