We are seeking a highly skilled and experienced Customer Service Representative to join our team in the Retail & Customer Service industry.
Job Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and concerns in a professional and courteous manner
- Provide product information and recommend solutions to meet customer needs
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Previous experience in customer service or a related field is an asset
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Hopkinton, Massachusetts