Customer Service Representative

Island Grad Inc. is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our impact, we remain committed to culturally responsive practices rooted in patience, reciprocity, and respect. We foster an environment where students develop a strong sense of belonging, build resilience, and achieve academic success.

We are seeking a highly skilled and motivated Customer Service Representative to join our team in the education industry, providing exceptional support to our customers and helping them achieve their goals.

Job Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and solutions to customers

Requirements
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Previous experience in customer service or a related field

Why Join Island Grad Inc.?

• Make a meaningful impact in the lives of Pasifika Islander students.

• Join a collaborative and culturally inclusive team.

• Grow your career through professional development opportunities.

• Work in a mission-driven organization built on faith, family, and Kuleana.

• Help empower the next generation through education and community engagement.