Customer Service Representative

Join seaprep's vibrant student services team as a Customer Service Representative, where you'll be the first point of contact for prospective learners exploring our education programs.

Job Responsibilities
- Answer inquiries via phone, email, and live chat about courses, admissions, and tuition.
- Guide applicants through the enrollment process, ensuring all documentation is complete.
- Maintain accurate records in the CRM system and update FAQs.
- Collaborate with admissions and marketing teams to relay feedback.

Requirements
- Excellent written and verbal communication skills.
- Strong interpersonal abilities and a friendly, patient demeanor.
- Proficiency with standard office software and ability to learn new tools quickly.
- High school diploma or equivalent; experience in education or customer support is a plus.