Join our team at Woebot Health as a Customer Service Representative, where you will play a vital role in delivering exceptional customer experiences and supporting our mission to improve healthcare outcomes.
Job Responsibilities
- Handle customer complaints and concerns with empathy and professionalism
- Provide product information and support to customers via phone, email, or chat
- Identify and escalate issues to internal teams for resolution
Requirements
- High school diploma or equivalent required
- Previous experience in customer service or healthcare industry preferred
- Ability to work in a team environment and adapt to changing priorities
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