Woebot Health

Customer Service Representative

Woebot Health
Full-TimeRemote
📍 Fremont, CA, 94536
💰 $40 - $53/h
🏢 Healthcare
🎓 High School Diploma
⏰ Posted recently
This Role Is No Longer Open

Job Description

  • Join our team at Woebot Health as a Customer Service Representative, where you will play a vital role in delivering exceptional customer experiences and supporting our mission to improve healthcare outcomes.

    Job Responsibilities
    - Handle customer complaints and concerns with empathy and professionalism
    - Provide product information and support to customers via phone, email, or chat
    - Identify and escalate issues to internal teams for resolution

    Requirements
    - High school diploma or equivalent required
    - Previous experience in customer service or healthcare industry preferred
    - Ability to work in a team environment and adapt to changing priorities

Skills & Technologies

CommunicationProblem SolvingConflict ResolutionActive ListeningTime ManagementCustomer EmpathyTechnical SkillsAttention to DetailAdaptabilityProduct Knowledge

Languages

English

Benefits & Compensation

Bonus OpportunitiesHealth savings accountWeekly PayRetirement planEmployee discountVision insuranceHourly pay
Woebot Health

Woebot Health

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