Data Analyst

Become a catalyst for customer delight at BDO as a Data Analyst within our Retail & Customer Service division. Your insights will directly influence store layouts, promotional tactics, and loyalty initiatives, making every shopper’s experience better.

Job Responsibilities
- Conduct descriptive, diagnostic, and predictive analyses on sales, inventory, and customer satisfaction data.
- Create and maintain KPI scorecards for regional managers and senior leadership.
- Collaborate with UX designers and product owners to test hypotheses and measure impact.
- Mentor junior analysts and share best practices in data hygiene and reporting.
- Stay current on emerging retail analytics techniques and suggest innovative approaches.

Requirements
- Strong foundation in data manipulation (SQL, Excel, or similar) and visualization (Looker, Power BI, Tableau).
- Excellent written and verbal communication skills.
- Ability to thrive in a diverse, inclusive team that values different perspectives.
- Bachelor’s degree or relevant work experience; certifications in data analytics are a plus.
- Passion for retail trends and a keen eye for detail.