Live Chat Support WFH

Join Future Leaders Institute Charter School as a Remote Live Chat Support Specialist, helping students and families navigate our online resources and enrollment process.

Job Responsibilities
- Respond promptly to incoming chat inquiries from prospective students, parents, and current families.
- Provide accurate information about programs, tuition, scholarships, and admission requirements.
- Guide users through the online application portal and troubleshoot technical issues.
- Document common questions and feedback to improve our FAQ database.
- Collaborate with admissions and student services teams to ensure consistent messaging.

Requirements
- Strong written communication skills with a friendly, professional tone.
- Comfortable working independently in a home office environment.
- Reliable high‑speed internet and a quiet workspace.
- Ability to multitask and manage multiple chat sessions simultaneously.
- Passion for education and supporting student success.