Data Claims Analyst

We are seeking a detail-oriented and organized Data Claims Analyst / Customer Service Representative / Administrative Assistant to support claims processing, customer inquiries, data management, and general administrative operations. The ideal candidate should have strong communication skills, attention to detail, and the ability to manage multiple tasks in a remote environment.

Responsibilities

• Review, process, and maintain claims and related documentation.

• Enter, verify, and update data accurately in company systems.

• Respond to customer inquiries by phone, email, or chat.

• Research discrepancies and assist with claims resolution.

• Maintain accurate digital records and confidential information.

• Prepare reports, spreadsheets, and administrative documents.

• Coordinate with internal departments regarding claims and customer issues.

• Perform general administrative and clerical duties as assigned.

• Follow company procedures and meet established deadlines.

Qualifications & Requirements

• High school diploma or equivalent.

• Previous experience in customer service, data entry, claims, or administration preferred.

• Strong attention to detail and organizational skills.

• Excellent written and verbal communication.

• Basic proficiency with Microsoft Office, Google Workspace, or similar tools.

• Ability to analyze information and resolve routine discrepancies.

• Ability to work independently and manage priorities remotely.

• Reliable internet connection and a suitable home workspace.