Customer Service Representative

Join our innovative Marketing & Sales organization as a Customer Service Representative and help shape the future of customer engagement. We welcome candidates of all experience levels who are eager to learn, adapt, and contribute to a tech‑savvy team.

Job Responsibilities
- Provide timely assistance to customers via phone, chat, and ticketing system.
- Utilize our CRM tools to log interactions, track issues, and generate reports.
- Partner with marketing to relay real‑time customer sentiment and campaign feedback.
- Identify opportunities for process improvements and share best practices.

Requirements
- Basic proficiency with computers and a willingness to learn new software.
- Strong written communication and active listening abilities.
- High school diploma required; coursework in marketing, communications, or related fields is a plus.
- Commitment to delivering exceptional service and embracing a diverse workplace.