Customer Service Representative

Join Meridian Prim Solutions as a Customer Service Representative, where your passion for helping customers meets the fast‑paced world of marketing and sales.

Job Responsibilities
- Respond to inbound customer inquiries across phone, email, and live chat.
- Provide product information and troubleshoot issues related to marketing campaigns.
- Record interactions in CRM and maintain accurate customer data.
- Collaborate with sales and marketing teams to relay customer feedback.
- Meet daily and weekly service level targets.

Requirements
- High school diploma or equivalent; college coursework preferred.
- Strong communication skills and a friendly, professional demeanor.
- Ability to multitask in a high‑volume environment.
- Basic computer proficiency (Microsoft Office, CRM tools).
- Willingness to work flexible shifts, including evenings.