Assistant Customer Service Representative Jobs
Updated October 9, 2026 · 2 verified employers
Latest Assistant Customer Service Representative Jobs
2 results
Assistant Customer Service Representative
Blue Dome Press
·📍 Remote
·💰 $17–$39/h
Effective CommunicationActive ListeningMultitaskingTime Management
recently
Assistant Customer Service Representative
Rhea County School District
·📍 Cale, Arkansas, 71828
·💰 $45,000–$75,000/y
Problem SolvingActive ListeningMulti‑Channel Support (phone, email, chat)Conflict ResolutionTeam Collaboration
recently
Get new Assistant Customer Service Representative jobs emailed to you daily. No spam, unsubscribe anytime.
How much do Assistant Customer Service Representative jobs pay?
The median pay is $59,120 with a typical range from $58,680 to $59,560. Average earnings sit at $59,120, which is 92.22% below the national average of $760,351. Entry‑level positions start around $58,240.
$58,680
25th %
$59,120
Median
$59,560
75th %
Is Assistant Customer Service Representative hiring growing?
Month-over-month hiring figures for Assistant Customer Service Representative jobs will appear once there is a full month of posting history.
110
Apr 26
May 26
Jun 26
Jul 26
Aug 26
Sep 26
Companies hiring for Assistant Customer Service Representative roles
100% remote · 100% full-time
Remote
100%
On-site
0%
Full-time
100%
Part-time
0%
A day in the life of an Assistant Customer Service Representative
- Answer customer emails and chat messages using the company’s CRM platform.
- Process refunds, exchanges, and billing adjustments under supervision.
- Document each interaction in the support ticket system with accurate notes.
- Escalate unresolved issues to senior representatives or specialists.
- Assist in creating and updating FAQ and knowledge‑base articles.
Skills you need for Assistant Customer Service Representative jobs
- Active Listening
- Conflict Resolution
- Time Management
Assistant Customer Service Representative jobs: frequently asked questions
Can't find what you're looking for? Contact us →
What does an Assistant Customer Service Representative do?
An Assistant Customer Service Representative field inbound calls and messages, resolves routine issues, and escalates complex cases to senior staff. They maintain accurate records of customer interactions and follow up to ensure satisfaction. The role also assists with training materials and updates knowledge bases.
What qualifications or tools are needed for an Assistant Customer Service Representative job?
Employers look for strong active listening, conflict resolution, and time management skills. Familiarity with customer relationship management (CRM) software and standard office suites is common. A high school diploma or equivalent is typically required, and remote work demands reliable internet connectivity.
Is an Assistant Customer Service Representative a good career?
The position offers a stable, full‑time remote schedule and draws demand from multiple sectors, providing consistent employment opportunities. Compensation falls within a defined range and includes entry‑level options, making it accessible for new workers. Growth can lead to more senior customer service or supervisory roles.
How does an Assistant Customer Service Representative differ from a Customer Service Representative?
Assistant representatives focus on handling basic inquiries and supporting senior representatives, while full Customer Service Representatives often manage a broader range of issues and may have decision‑making authority. The assistant role usually involves more scripted interactions and documentation tasks. Career progression often moves from assistant to full representative status.
Can you get an Assistant Customer Service Representative job with no experience?
Yes, entry‑level positions are available and start around $58,240. Employers provide training for core skills such as active listening and conflict resolution. The fully remote, full‑time nature of the role makes it suitable for candidates new to the field.