Customer Service Representative Jobs

Updated October 9, 2026 · 60 verified employers

Latest Customer Service Representative Jobs

68 results

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How much do Customer Service Representative jobs pay?

The median salary for Customer Service Representatives is $61,880, with a typical range from $53,820 to $72,800. Entry‑level positions also report a median of $62,400, while senior‑level roles average $57,200. The overall average salary is $1,284,143, which is 68.89% above the national average of $760,351.

$53,820

25th %

$61,880

Median

$72,800

75th %

Is Customer Service Representative hiring growing?

Customer Service Representative job postings on Jump Recruiter are down 42.3% compared to last month.

25130

Apr 26

May 26

Jun 26

Jul 26

Aug 26

Sep 26

Companies hiring for Customer Service Representative roles

Drive LLC

3 Open Positions

seaprep

2 Open Positions

Active Data Solutions

1 Open Positions

Audacy

1 Open Positions

Cambridge Cognition Limited

1 Open Positions

90% remote · 10% on-site · 85% full-time · 12% part-time · 3% contract

Remote

90%

On-site

10%

Full-time

85%

Part-time

12%

A day in the life of a Customer Service Representative

Respond to inbound calls, emails, and chat messages, delivering accurate answers and troubleshooting steps.
Log each customer interaction in the CRM system and tag issues for future reference.
Escalate complex or unresolved cases to specialized support teams while keeping the customer informed.
Monitor daily response‑time metrics and strive to meet or exceed targets.
Conduct follow‑up outreach to confirm that solutions were effective and capture feedback.

Skills you need for Customer Service Representative jobs

Problem Solving
Time Management
Active Listening

Customer Service Representative jobs: frequently asked questions

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What does a Customer Service Representative do?

A Customer Service Representative fields phone calls, emails, and chat messages from customers, identifies their needs, and provides accurate information or solutions. They record each interaction in a CRM system and follow up to confirm resolution. The role aims to maintain satisfaction and loyalty across all supported products or services.

What qualifications or tools are needed for a Customer Service Representative job?

Employers look for strong communication, active listening, and problem‑solving abilities. Familiarity with CRM platforms such as Zendesk or Salesforce is common, as is proficiency in basic computer applications. While a formal degree is not required, a high school diploma or equivalent and a customer‑service certification can strengthen an application.

Is a career as a Customer Service Representative promising?

The role offers steady demand across 21 industries, with many positions offering full‑time schedules and remote work options. Skill development in communication and conflict resolution can lead to advancement into supervisory or specialist positions. Overall job stability is supported by the broad range of sectors that rely on customer support.

Can you get a Customer Service Representative job with no experience?

Many entry‑level openings accept candidates without prior experience, focusing instead on transferable skills such as communication, patience, and basic computer literacy. On‑the‑job training is typical, especially for using specific CRM tools. Demonstrating a customer‑focused attitude during the interview can improve hiring chances.

How much do Customer Service Representative jobs pay?

The median pay is $61,880, and the 25th to 75th percentile range spans $53,820 to $72,800. Entry‑level roles share the same median figure, while senior positions see a median of $57,200. The average salary across all listings is $1,284,143, which is 68.89% above the national average of $760,351.